Cm

Agency List Score

Messaging, voice, payments and AI agents unified on one CPaaS platform

Founded in 1999 and based in the Netherlands, CM.com processes data within the EU and builds GDPR compliance into the platform by default rather than adding it on afterward. Retail and ecommerce businesses, tech and media companies, and government and education bodies run messaging, voice, and payment channels through the same system instead of stitching together separate tools.

The platform pairs Voice Cloud telephony, IVR, and AI voice agents with transactional APIs for Business Messaging, SMS, Voice, Email, Payments, and Verification. Developers build on top of it using CM.com's own APIs, SDKs, and developer tools, reaching customers through more than 600 direct operator, Meta, and Google connections, including voice. HALO AI Agents work across chat, email, and voice to resolve routine requests on their own, built on the idea that customers should not have to repeat their story across channels and that each transaction feeds the next offer.

More than 10,000 companies run on the CM.com platform worldwide, and Juniper Research has named it a CPaaS Leader for four years running. ISO 27001 and ISO 42001 certifications cover its security and responsible AI practices, backing up its description of itself as the world's most used messenger for campaigns, support, payments, and AI agents.

YEARS IN BUSINESS

SERVICES

Capabilities

Agency details

Founded: 2001 (25 years)

How Cm scores 45 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

Has a detailed written overview.
Has a tagline summarising what the agency does.
5 of the core profile fields are filled in.
Profile details were updated recently.
Founding year on record (2001).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

Assigned to a primary category.
No individual services listed.

Credibility & Trust

11 / 25

Contactability and verification signals that show a real business.

Listing ownership is not yet verified.
A working website is on record.
A contact address on the agency's own domain is on record.
A phone number is on record.
Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

No published reviews yet.
No published project work yet.
No awards recorded.

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About this agency on Agency List

Cm is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Cm and may evolve as additional data is verified or updated.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.