Dataphiles

Dataphiles builds patient engagement technology for healthcare organisations, centred on its PatientComms platform, which is deployed across more than 2,000 sites and has served over 40 million patients and 100 million appointments. Based in Otley, West Yorkshire, the company has spent more than 20 years working with dental platforms, healthcare groups, and, more recently, optical healthcare organisations, alongside GP surgeries and primary care networks.

Work centres on integrating patient engagement tools into existing clinical infrastructure rather than replacing it: scalable setups for GP surgeries and primary care networks sit alongside flexible integration work for complex hospital systems and specialist services. This runs through systems integration and CRM integration services, backed by data governance and quality controls so patient records and appointment data stay accurate as they move between systems.

Security and compliance are built into how the platform operates rather than added afterward. Dataphiles holds ISO27001 accreditation and meets Cyber Essentials, the Data Security and Protection Toolkit, and DCB0129 clinical risk management standards, supported by security and WAF measures, compliance and governance processes, and incident response planning. That combination of established dental and healthcare group partnerships, growing work in optical healthcare, and clinical-grade risk standards positions the company's engineering around environments where patient data volume and regulatory scrutiny are both high.