Geomant

Budapest, Hungary

Enhancing customer service with AI and CRM integration

Geomant is a system integrator with over 20 years of experience in the customer service and call center market, serving clients across Europe and the United States. As part of Mtech, Geomant focuses on optimizing contact centers and communication channels through innovative technology solutions.

The company offers a range of services including contact center reporting, digital channels for call centers, compliance recording, and telephony-CRM integration. Geomant also provides AI-enhanced customer service tools such as real-time translation and AI-driven chatbots, aiming to improve customer interactions and decision-making.

Geomant's expertise in integrating major platforms like Genesys, Verint, and Avaya, along with its tailored solutions, ensures consistent customer experiences across multiple channels. The company is known for its seamless integration with Microsoft Teams and other platforms, providing a centralized solution for communication monitoring and recording.

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Geomant operates in Budapest, Hungary serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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