AGENCY LIST

Millennium1 Solutions

Mississauga, Ontario, Canada
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Delivers customer experience management for North American clients

Millennium1 Solutions, part of the Business Process Outsourcing Division of NTT, focuses on delivering connected and frictionless customer experiences. They serve North American clients across various industries, including financial services, retail, e-commerce, telecommunications, and government.

The company designs, builds, and operates customer experience management solutions, leveraging a strong onshore and offshore delivery footprint. They support their clients in attracting, winning, securing, and growing customer relationships through a combination of talented people, process know-how, and enabling technology.

With 43 years of experience, Millennium1 Solutions operates five secure facilities, all with PCI certification, and supports services in five languages. They employ over 3000 people and cater to 35 clients, delivering both B2B and B2C customer experiences.

43
YEARS IN BUSINESS
2
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
500+ people
Founded
1983 (43 years)

How Millennium1 Solutions scores 43 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (1983).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

9 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Millennium1 Solutions is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Millennium1 Solutions and may evolve as additional data is verified or updated.

Local context

Millennium1 Solutions operates in Mississauga, Ontario, Canada serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Service markets

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Country

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.