OpenService

Ciudad Apodaca, Nuevo León, Mexico

IT services and cloud solutions across Latin America

OpenService provides a range of IT services and solutions, focusing on managed IT services, cloud solutions, and technical support. With 30 years of experience, they have established themselves as a key player in the IT sector, serving businesses across Mexico, Central, and South America.

Their core services include Service Desk support, technical support, cloud services with AWS, and IT Pro Staffing. OpenService integrates technology and human talent to deliver tailored IT solutions that enhance business operations, reduce costs, and improve service agility.

OpenService supports over 30,000 users monthly and operates in 14 countries, handling more than 650,000 tickets each month. They leverage their proprietary “Sello Open” method, based on ITIL, to ensure successful service delivery aligned with business needs.

30
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Application Development
Application Development for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Engineering Pipelines
Data Engineering Pipelines for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
DevSecOps Enablement
DevSecOps Enablement for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
Maintenance and Support
Maintenance and Support for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people
Founded
1996 (30 years)

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