Ruby

Virtual receptionists and live chat for small businesses

Ruby provides virtual receptionist and live chat services tailored for small businesses. Their team of customer service experts uses industry-leading training and AI-enhanced technology to manage calls and capture opportunities, ensuring that clients always reach a real person.

Ruby's core services include 24/7 live answering, flexible call forwarding, lead qualification, and appointment scheduling. They offer dynamic integrations with CRM systems and provide services in both English and Spanish. Their technology includes AI transcription, sentiment analysis, and information-gathering capabilities to enhance customer interactions.

With over 20 years of experience, Ruby handles more than 1.1 million conversations monthly and captures over 1.6 million leads per year. They serve a diverse range of industries, including legal, healthcare, financial services, and home services, helping businesses reclaim time and improve customer service.

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SERVICES

Capabilities

Services

What these services involve

CRM Integration
CRM Integration for email and lifecycle marketing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

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