SoftAvail

D Engineering Center Sofia, Bulgaria

Full-stack development for unified communications, AI, and contact center platforms across carriers

SoftAvail builds end-to-end enterprise and carrier-grade software, with particular depth in Unified Communications, Artificial Intelligence, and Contact Center systems. Work spans custom mobile solutions delivered for carriers, enterprises, and consumer-facing products, reflecting a client base that ranges from large telecom operators to individual product teams needing a complete build.

Development covers the full stack: UI/UX design, client-side development, transport layers, and backend infrastructure. Platform coverage includes iPhone, Android, and Blackberry on mobile; Windows, Mac, and Linux on desktop; browser-based applications; and backend environments running CentOS, Ubuntu, and Windows Server. Security work includes enterprise-grade measures such as SE and certificate management, relevant to carrier and enterprise deployments where compliance and data protection carry weight.

The company is headquartered in the San Francisco Bay Area, with an R&D engineering center in Sofia, Bulgaria, and holds Certified Small Business status. Its portfolio includes named products such as the Vonage Comms Router, Caregility iConsult, Syniverse SCG, AT&T Business Messenger, and the Nynja communications superapp, pointing to sustained work with telecom and communications-sector clients rather than one-off projects.

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SERVICES

Capabilities

Services

What these services involve

Application Development
Application Development for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Engineering Pipelines
Data Engineering Pipelines for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
DevSecOps Enablement
DevSecOps Enablement for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.
Maintenance and Support
Maintenance and Support for custom software development buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people

About this agency on Agency List

SoftAvail holds an Agency List Score of 73 out of 100.

That score is higher than 35% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed SoftAvail in September 2026, reading 6 pages published on softavail.com.

The score reflects what SoftAvail had published by that date; anything published since has not been read.

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