AGENCY LIST

XACT

Orlando, Florida, United States
Visit myxact.com

Customer support solutions for phone, chat, email, and internet.

XACT specializes in enhancing communication through broad customer support services. They offer a wide range of solutions including phone, SMS, email, and chat support, ensuring seamless interaction across multiple channels. Their services extend to service and support dispatch, telephone answering, and business process outsourcing improvement, all designed to optimize client operations.

With over 125 years of contact center management experience, XACT is committed to maintaining high standards of quality assurance and workforce management. Their PCI and HIPAA compliant infrastructure supports the XACT@Home program, allowing for flexible and secure remote operations. The company also provides implementation and onboarding services to ensure smooth transitions and effective integration of their support systems.

Operating from contact centers in Orlando, Florida, and Bangor, Maine, XACT is dedicated to delivering reliable customer support with downtime. Their expertise in outbound survey/response and customer help desk services makes them a partner for businesses seeking to improve their customer engagement strategies.

31
YEARS IN BUSINESS
8
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

About this agency on Agency List

XACT is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for XACT and may evolve as additional data is verified or updated.

Local context

XACT operates in Orlando, Florida, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.