23 Hearts Media

23 Hearts Media is a professional WordPress design agency based in Roanoke, Virginia, serving businesses seeking to strengthen their online presence and reach new customers. Founded in 2014, the agency positions itself as a partner for companies across dozens of industries, offering guidance on digital growth and brand development.

The agency’s process emphasizes collaboration, beginning with a business growth strategist who helps clients identify opportunities for improvement, whether it’s upgrading an existing website or expanding digital marketing efforts. Campaigns are built on a foundation of planning, creative design, and consistent messaging to help businesses increase their impact online. Engagements often emphasize clear goals, documented workflows, and reporting that ties activity to outcomes across web, search, and social channels. Projects often start with discovery and channel audits to map current performance before setting priorities. Work usually spans strategy, creative production, and ongoing optimization across core digital channels. Reporting cadences are often set early so teams can track progress against agreed goals and timelines. Collaboration typically blends in-house input with external execution to keep deliverables aligned to internal resources.

Clients can expect tailored brand development strategies and digital marketing plans designed to improve search visibility and customer engagement. Typical deliverables include wireframes, testing plans, measurement frameworks, and audits. Common outputs include briefs, asset libraries, and reporting-ready dashboards. Deliverables often cover audits, prioritized roadmaps, and implementation-ready assets. Execution handoffs can include content calendars, creative specs, and clear documentation for internal teams. Deliverables are typically packaged with notes on scope, dependencies, and next-step recommendations.