ETC Institute

ETC Institute specializes in gathering statistically valid survey data to drive meaningful change for communities and organizations. Founded in 1982, the company has extensive experience in conducting surveys across the United States, serving city governments, non-profits, and transportation authorities. With a team of over 100 professionals, ETC Institute is well-equipped to handle a variety of survey needs, including community engagement, resident satisfaction, and transportation data collection.

The institute offers a range of services such as community surveys, transportation surveys, and organizational surveys. They utilize advanced data analysis techniques, including big data capabilities, geocoding/GIS, and sentiment analysis, to provide clients with actionable insights. Their interactive data dashboards and custom mobile apps enhance the clarity and accessibility of survey results, ensuring effective communication and implementation of findings.

ETC Institute has a proven track record of supporting over 1,000 cities and counties, with millions of residents surveyed. Their work with the Greater Cleveland Regional Transit Authority and the City of Tempe, Arizona, exemplifies their ability to empower communities with data-driven decision-making. By maintaining national and regional benchmarking data, they help clients gauge performance and track progress over time.