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Impact Call Centre

Romsey Industrial Estate, Romsey, United Kingdom
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AI-enabled call centre for sales and customer service solutions

Impact Call Centre specializes in providing AI-enabled call centre services for sales and customer service. Based in the UK, they serve national and international brands, independents, and charitable organizations with a team of over 250 agents. Their approach combines skilled human agents with innovative AI technology to deliver efficient and cost-effective services.

The agency offers a range of services including inbound and outbound sales support, customer service outsourcing, and pick and pack fulfilment. They are PCI DSS level 1 certified and Cyber Essentials Plus accredited, ensuring robust security measures for handling sensitive customer data. Impact Call Centre is dedicated to improving service levels and reducing costs for their clients while maintaining high-quality customer interactions.

Impact Call Centre is trusted by well-known brands such as the Department for Education and Hampshire County Council. They focus on building long-term partnerships by tailoring their services to meet specific client needs, ensuring continuous improvement and customer satisfaction.

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Capabilities

Category

Staffing and Outsourcing

Services

Local service markets

About this agency on Agency List

Impact Call Centre is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Impact Call Centre and may evolve as additional data is verified or updated.

Local context

Impact Call Centre operates in Romsey Industrial Estate, Romsey, United Kingdom serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.