KL Communications

Red Bank, New Jersey, United States

Engages customers through online communities and co-creation.

KL Communications focuses on building meaningful connections with customers through online communities. By employing elements of co-creation, they help brands accelerate innovation and improve customer experiences. Their proprietary CrowdWeaving® approach engages consumers at the earliest stages of product development.

The agency offers a range of services including community management, reporting, and various activity types to facilitate customer engagement. They utilize traditional and cutting-edge research tools such as polls, forum discussions, and surveys to gather insights and drive product success.

Located in Red Bank, NJ, KL Communications collaborates with some of the world’s most trusted brands, providing them with the infrastructure needed for ongoing customer conversations and engagement.

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About this agency on Agency List

KL Communications holds an Agency List Score of 73 out of 100.

That score is higher than 41% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed KL Communications in September 2026, reading 8 pages published on klcommunications.com.

The score reflects what KL Communications had published by that date; anything published since has not been read.

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