Help Desk and Support Agencies in British Columbia

14 help desk and support agencies are listed in British Columbia. 13 have been assessed on the Agency List Score as of October 2026; the highest-ranked is Falcon Software at 89.7.

Ranked · 9 of 13 assessed

Ordered by Agency List Score
#1 of 13 assessed
Falcon Software
90

IT project staffing and turnkey digital solutions since 1994

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#2 of 13 assessed
Digital Module
77

POS systems and web design for diverse industries

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#3 of 13 assessed
Tavanca
74

Managed IT and cybersecurity services for Vancouver businesses

Help Desk and SupportManaged IT Services
#4 of 13 assessed
iQmetrix
73

Interconnected commerce solutions for telecom retail management

Help Desk and SupportManaged IT Services
#4 of 13 assessed
SiteTechnology
73

Technology strategy and IT services for the middle market

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#6 of 13 assessed
Profusion Technologies
73

IT support and management services with 24/7 availability

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#7 of 13 assessed
WillBeCoded
72

SEO, PPC, and web design services in Vancouver

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#8 of 13 assessed
Filmrobot Systems
71

Custom CMS and CRM solutions with cloud management expertise

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#9 of 13 assessed
ITConnectUS
54

Custom IT solutions and staffing for global digital transformation

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support

Also in British Columbia · 5 not ranked here

1 have not yet been assessed on the Agency List Score. Alphabetical.

About this ranking

What this page ranks

This page ranks 9 of the 13 assessed help desk and support agencies in British Columbia — the ones carrying a published score — out of 14 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Help Desk and Support in British Columbia. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 13, so the strongest award available here is top 25%.

The 1 help desk and support agency not yet assessed is listed on this page but not ranked.

A further 4 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many help desk and support agencies are in British Columbia?
14 are listed on Agency List in British Columbia. 13 of them have been assessed on the Agency List Score as of October 2026, and 9 of those carry a published score.
Which help desk and support agency in British Columbia is ranked highest?
Falcon Software, with an Agency List Score of 89.7, ranks #1 of 13 assessed agencies in Help Desk and Support in British Columbia.
Why are 5 help desk and support agencies listed here but not ranked?
1 of the 14 listed have not yet been assessed on the Agency List Score. A further 4 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Help Desk and Support in British Columbia cohort of 13 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.