Help Desk and Support Agencies in Canada

98 help desk and support agencies are listed in Canada. 87 have been assessed on the Agency List Score as of October 2026; 2 of them share the top score of 97.

Ranked · 60 of 87 assessed

Ordered by Agency List Score
Agency List Score
Futurify
97

Legacy system modernization and technical debt analysis

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Sombra
97

Engineering and AI consulting for diverse industries

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Rand Group
96

ERP and CRM solutions for diverse industries

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Evolvous
96
Verified

Software consulting, cloud CRM/ERP, and analytics across insurance, construction, and manufacturing

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Cititel
92

24/7 answering service and virtual receptionist support across insurance, legal, and medical

Help Desk and Support
Agency List Score
Constant C Technology Group
90

Flat-rate managed IT, cloud, backup, and network security for North American businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
Agency List Score
Falcon Software
90

IT project staffing and turnkey digital solutions since 1994

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
BeckTek
89

IT support and cybersecurity for Atlantic Canada businesses

Help Desk and SupportManaged IT Services
Agency List Score
Numentis
89

Managed IT services and cloud solutions for business efficiency

Help Desk and SupportManaged IT Services
Agency List Score
Softree Technology
79

Custom IT solutions with SharePoint and Power Platform expertise

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Buchanan Technologies
78

Managed IT services and cloud solutions for global businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
Agency List Score
V-Soft Consulting
78

IT staffing and digital transformation with ServiceNow and AWS expertise

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Present
77

Managed IT services and cybersecurity for seamless business operations

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
Agency List Score
Gurus Solutions
74

NetSuite implementations, integrations, data migration, and support since 2005

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Tavanca
74

Managed IT and cybersecurity services for Vancouver businesses

Help Desk and SupportManaged IT Services
Agency List Score
Keeran
74

Managed IT and cybersecurity services for small and medium businesses

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Connectability
74

Managed IT, cloud, and cybersecurity support for Toronto businesses of every size

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Calgary, Vancouver
74
Verified

IT consulting spanning application development, cloud migration, cybersecurity, and managed services

Endpoint and Device ManagementHelp Desk and SupportManaged IT Services
Agency List Score
M.I.T. Consulting
74

IT support and cybersecurity for small businesses in Ontario

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
Agency List Score
PowerApps PowerApps
74

Microsoft 365 apps for HR, IT helpdesk, contracts, and citizen engagement

Help Desk and SupportMicrosoft 365 Administration
Agency List Score
Idealogical
74

IT support and cybersecurity for small businesses in Toronto

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Syncoria
74

Odoo ERP implementation and integration for Canadian businesses

Help Desk and SupportManaged IT Services
Agency List Score
Vanguard Tech Services
73

Empowering businesses with managed IT and cybersecurity solutions.

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
Agency List Score
Shift IT Solutions
73

Expert IT support and cyber security with rapid response times

Help Desk and SupportManaged IT Services

Also in Canada · 38 not ranked here

11 have not yet been assessed on the Agency List Score. Alphabetical.
4 more listed here are not shown on this page.

About this ranking

What this page ranks

This page ranks 60 of the 87 assessed help desk and support agencies in Canada — the ones carrying a published score — out of 98 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Help Desk and Support in Canada. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 87, so the strongest award available here is top 5%.

The 11 help desk and support agencies not yet assessed are listed on this page but not ranked.

A further 27 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many help desk and support agencies are in Canada?
98 are listed on Agency List in Canada. 87 of them have been assessed on the Agency List Score as of October 2026, and 60 of those carry a published score.
Which help desk and support agency in Canada is ranked highest?
2 agencies share the top Agency List Score of 97 among the 87 assessed agencies in Help Desk and Support in Canada, so no single agency is named the highest.
Why are 38 help desk and support agencies listed here but not ranked?
11 of the 98 listed have not yet been assessed on the Agency List Score. A further 27 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Help Desk and Support in Canada cohort of 87 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.