Ranked · 11 of 16 assessed
Ordered by Agency List ScoreCustom software development and IT consulting for digital transformation
Agile business intelligence and data-driven solutions for sustainable success
IT services, cybersecurity, and managed workplace solutions
ERP, CRM, e-commerce, web, and native app consulting for DACH businesses
Berlin systems house delivering IT service, network security, and web software development
IT service and web design for businesses and individuals
Consulting, development, and infrastructure operations for intranet, extranet, and hosted platforms
IT solutions for businesses, authorities, and retail sectors
ERP solutions and e-commerce integration for small to medium businesses
IT support and Apple device repair in Berlin
Software development and IT services with secure videocommunication solutions
Also in Germany · 5 not ranked here
0 have not yet been assessed on the Agency List Score. Alphabetical.About this ranking
What this page ranks
This page ranks 11 of the 16 assessed help desk and support agencies in Germany — the ones carrying a published score — out of 16 listed.
The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.
Cohorts and awards
Agencies are compared within a cohort — here, Help Desk and Support in Germany. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 16, so the strongest award available here is top 25%.
A further 5 were assessed and no published evidence of their work was found, so no score is shown for them.
Paid placement
Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.
Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.
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Categories in Germany
Help Desk and Support nearby
Questions
- How many help desk and support agencies are in Germany?
- 16 are listed on Agency List in Germany. 16 of them have been assessed on the Agency List Score as of September 2026, and 11 of those carry a published score.
- Which help desk and support agency in Germany is ranked highest?
- Vialutions, with an Agency List Score of 73.5, ranks #1 of 16 assessed agencies in Help Desk and Support in Germany.
- Why are 5 help desk and support agencies listed here but not ranked?
- 0 of the 16 listed have not yet been assessed on the Agency List Score. A further 5 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
- How is the ranking determined?
- By Agency List Score, within the Help Desk and Support in Germany cohort of 16 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.