The Merchant Strategy

The Merchant Strategy, Inc. (TMS) is a woman-owned small business specializing in government and community relations, public involvement, and crisis management. Founded by Sharon J. Merchant, a former Florida State Representative, TMS operates from offices in Florida and South Carolina, serving a diverse range of clients. The agency is committed to empowering organizations to build stronger communities and navigate government processes effectively.

TMS offers a suite of services including public involvement, government relations, and crisis management. The agency helps clients engage with elected officials, community leaders, and decision-makers to pass or block legislation, change regulations, and secure appropriations. Their public involvement services facilitate two-way communication between project teams and residents, building trust and consensus.

The agency's credibility is reinforced by its certifications, including S/WBE, SBE, MBE, CBE, DBE, and ACDBE. TMS has collaborated with notable clients such as the City of West Palm Beach, FDOT, and Humana, demonstrating its ability to deliver results across various sectors.