Customer Support BPO Agencies in Romania

12 Customer Support BPO agencies are listed in Romania. 10 have been assessed on the Agency List Score as of October 2026; the highest-ranked is Brightgrove at 97.3.

Ranked · 5 of 10 assessed

Ordered by Agency List Score
#1 of 10 assessed
Brightgrove
97

IT consulting and software development for global businesses

Customer Support BPOStaff Augmentation
#2 of 10 assessed
Genuineq
73

Designs and builds custom digital products for entrepreneurial growth

Customer Support BPODedicated TeamsStaff Augmentation
#3 of 10 assessed
Blue Point
73

Contact center solutions with multichannel approach and industry expertise

Back Office ServicesCustomer Support BPOData Entry and Annotation
#4 of 10 assessed
Union Consulting
73

SAP implementation and support for multinational and local businesses

Back Office ServicesCustomer Support BPOData Entry and Annotation
#5 of 10 assessed
Scriptics
73

Bespoke digital solutions with development, design, and support expertise

Back Office ServicesCustomer Support BPOData Entry and Annotation

Also in Romania · 7 not ranked here

2 have not yet been assessed on the Agency List Score. Alphabetical.

About this ranking

What this page ranks

This page ranks 5 of the 10 assessed Customer Support BPO agencies in Romania — the ones carrying a published score — out of 12 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Customer Support BPO in Romania. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 10, so the strongest award available here is top 25%.

The 2 Customer Support BPO agencies not yet assessed are listed on this page but not ranked.

A further 5 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many Customer Support BPO agencies are in Romania?
12 are listed on Agency List in Romania. 10 of them have been assessed on the Agency List Score as of October 2026, and 5 of those carry a published score.
Which Customer Support BPO agency in Romania is ranked highest?
Brightgrove, with an Agency List Score of 97.3, ranks #1 of 10 assessed agencies in Customer Support BPO in Romania.
Why are 7 Customer Support BPO agencies listed here but not ranked?
2 of the 12 listed have not yet been assessed on the Agency List Score. A further 5 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Customer Support BPO in Romania cohort of 10 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.