Help Desk and Support Agencies in Victoria

9 help desk and support agencies are listed in Victoria. 11 have been assessed on the Agency List Score as of October 2026; the highest-ranked is Jasco Consulting at 78.5.

Ranked · 9 of 11 assessed

Ordered by Agency List Score
#1 of 11 assessed
Jasco Consulting
78
Verified

Managed IT services and cloud solutions for Australian businesses

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
#2 of 11 assessed
ITS Plus + IT Solutions Plus
74

Managed IT support and cybersecurity for Melbourne businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#3 of 11 assessed
Netoverdrive
73

Empowers businesses with IT services and strategic technology solutions.

Backup and Disaster RecoveryHelp Desk and SupportMicrosoft 365 Administration
#4 of 11 assessed
getNEXT
73

Empowering businesses with cloud solutions and Salesforce integration

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#5 of 11 assessed
Intellect IT
71
Verified

Managed IT services and cybersecurity for Melbourne businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#6 of 11 assessed
TN 37076 CSIT
71
Verified

24x7x365 managed IT, cybersecurity, and cloud support without long-term contracts

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#7 of 11 assessed
IT How To
55

Managed IT support and cybersecurity solutions for Australian businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#8 of 11 assessed
Qbox
52

IT strategy, security, and support for Melbourne businesses

Endpoint and Device ManagementHelp Desk and SupportManaged IT Services
#9 of 11 assessed
Visits
52

Empowering Australian businesses with managed IT and cybersecurity services.

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support

Also in Victoria · 2 not ranked here

0 have not yet been assessed on the Agency List Score. Alphabetical.

About this ranking

What this page ranks

This page ranks 9 of the 11 assessed help desk and support agencies in Victoria — the ones carrying a published score — out of 9 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Help Desk and Support in Victoria. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 11, so the strongest award available here is top 25%.

A further 2 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many help desk and support agencies are in Victoria?
9 are listed on Agency List in Victoria. 11 of them have been assessed on the Agency List Score as of October 2026, and 9 of those carry a published score.
Which help desk and support agency in Victoria is ranked highest?
Jasco Consulting, with an Agency List Score of 78.5, ranks #1 of 11 assessed agencies in Help Desk and Support in Victoria.
Why are 2 help desk and support agencies listed here but not ranked?
0 of the 9 listed have not yet been assessed on the Agency List Score. A further 2 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Help Desk and Support in Victoria cohort of 11 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.