Help Desk and Support Agencies in Illinois

43 help desk and support agencies are listed in Illinois. 38 have been assessed on the Agency List Score as of October 2026; the highest-ranked is Blackline at 97.5.

Ranked · 22 of 38 assessed

Ordered by Agency List Score
#1 of 38 assessed
Blackline
98

Industry-specific IT solutions with advanced cybersecurity and cloud services

Help Desk and SupportManaged IT Services
#2 of 38 assessed
RKON
95

IT transformation and cybersecurity for private equity and enterprises

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#3 of 38 assessed
Thoughtwave Software & Solutions
79

IT managed services and software development for diverse industries

Help Desk and SupportManaged IT Services
#4 of 38 assessed
Genius Business Solutions
78

SAP digital transformation and cloud migration for Fortune 500 enterprises

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#5 of 38 assessed
Global Mobility Services
77

Empowering with AI-driven analytics and scalable cloud architectures

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#6 of 38 assessed
Aislabs
75

Managed firewalls, help desk support, and cyber training for Chicagoland organizations

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#7 of 38 assessed
Xcelacore
74

Driving business with AI, cloud, and custom software solutions

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#8 of 38 assessed
iScripts
74

Turnkey web platforms and customizable software solutions

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#9 of 38 assessed
Teqworks
73

Managed IT services and cybersecurity for small businesses

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
#10 of 38 assessed
Mindsight
73

Managed IT services and cybersecurity solutions for mid-market organizations

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#11 of 38 assessed
Shartega IT
73

Empowers businesses with managed IT and cybersecurity

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#12 of 38 assessed
Cteks IT
73

Managed IT, cybersecurity, and cloud support for healthcare, government, and manufacturing

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#13 of 38 assessed
Zeros Ones
73

Computer repair and WordPress design for Elmhurst and DuPage County

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#14 of 38 assessed
Technicaldr
73

Managed IT services and security for Chicago businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#15 of 38 assessed
Mavidea
72

Web design, IT management, and digital marketing solutions

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#16 of 38 assessed
Protek-IT
68

Outsourced IT support and cybersecurity for Chicago businesses

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
#17 of 38 assessed
JIKOmetrix
68

Custom software, hosted PBX, and cloud backup for growing businesses

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#18 of 38 assessed
Html Global
68

Managed IT services, cybersecurity, and cloud solutions provider

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#19 of 38 assessed
Science On Call
67

24/7 tech support for restaurant operations and efficiency

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#20 of 38 assessed
Framework IT
67

Proactive IT management and tailored roadmaps for Chicago businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#21 of 38 assessed
KDM Engineering
53

Power distribution and telecom design with a focus on diversity

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#22 of 38 assessed
New Peak Solutions
51

SharePoint, cloud, and custom software consulting for US and Canada clients

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support

Also in Illinois · 21 not ranked here

5 have not yet been assessed on the Agency List Score. Alphabetical.

About this ranking

What this page ranks

This page ranks 22 of the 38 assessed help desk and support agencies in Illinois — the ones carrying a published score — out of 43 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Help Desk and Support in Illinois. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 38, so the strongest award available here is top 10%.

The 5 help desk and support agencies not yet assessed are listed on this page but not ranked.

A further 16 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many help desk and support agencies are in Illinois?
43 are listed on Agency List in Illinois. 38 of them have been assessed on the Agency List Score as of October 2026, and 22 of those carry a published score.
Which help desk and support agency in Illinois is ranked highest?
Blackline, with an Agency List Score of 97.5, ranks #1 of 38 assessed agencies in Help Desk and Support in Illinois.
Why are 21 help desk and support agencies listed here but not ranked?
5 of the 43 listed have not yet been assessed on the Agency List Score. A further 16 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Help Desk and Support in Illinois cohort of 38 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.