Help Desk and Support Agencies in New York

42 help desk and support agencies are listed in New York. 33 have been assessed on the Agency List Score as of October 2026; the highest-ranked is Presidio at 97.7.

Ranked · 18 of 33 assessed

Ordered by Agency List Score
#1 of 33 assessed
Presidio
98

Designs and manages secure digital platforms for diverse industries

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#2 of 33 assessed
Tabush Group
92

Managed IT and cloud services for law and accounting firms

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#3 of 33 assessed
SoHo Dragon
78

Microsoft solutions and cloud services for business transformation

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
#4 of 33 assessed
SeaGlass Technology
78

IT services for hedge funds with cybersecurity and cloud solutions

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#5 of 33 assessed
M.A. Polce
74

Managed IT and cybersecurity services with SOC 2 certification.

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#6 of 33 assessed
ACC Technical Services
74

Managed IT, cloud, and cybersecurity support for Central New York organizations

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration
#7 of 33 assessed
MCG Managed Resources
74

Managed IT services and network security for NYC businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#8 of 33 assessed
Business Technology Partners
74

IT support and cybersecurity for financial and healthcare sectors

Help Desk and Support
#8 of 33 assessed
ProTech IT Solutions
74

Managed IT services and cybersecurity for business efficiency

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#10 of 33 assessed
NetManageIT
73

Managed IT services and cybersecurity for Syracuse businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#11 of 33 assessed
The Garam Group
73

Managed IT services and cybersecurity for Central New York businesses

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#12 of 33 assessed
ImpactTek
72

Managed IT services and cloud solutions for New York City businesses

Help Desk and SupportManaged IT Services
#13 of 33 assessed
Setton Consulting
67

Outsourced IT support with cybersecurity and Microsoft 365 expertise

Backup and Disaster RecoveryHelp Desk and SupportManaged IT Services
#14 of 33 assessed
Logically Tech
67

Data management and web development for small businesses

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#15 of 33 assessed
U S Software
54
Verified

Strategic business solutions with web development and IT services

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#16 of 33 assessed
Manhattan Tech Support
52

Managed IT services and cybersecurity solutions for NYC businesses

Help Desk and SupportManaged IT Services
#17 of 33 assessed
H-Line Soft
52

IT services and consulting for global clients across industries

Backup and Disaster RecoveryEndpoint and Device ManagementHelp Desk and Support
#18 of 33 assessed
W. O'Donnell Consulting
51

IT consulting and managed services for diverse industries in NYC

Help Desk and SupportManaged IT ServicesMicrosoft 365 Administration

Also in New York · 24 not ranked here

9 have not yet been assessed on the Agency List Score. Alphabetical.

About this ranking

What this page ranks

This page ranks 18 of the 33 assessed help desk and support agencies in New York — the ones carrying a published score — out of 42 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Help Desk and Support in New York. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 33, so the strongest award available here is top 10%.

The 9 help desk and support agencies not yet assessed are listed on this page but not ranked.

A further 15 were assessed and no published evidence of their work was found, so no score is shown for them.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Questions

How many help desk and support agencies are in New York?
42 are listed on Agency List in New York. 33 of them have been assessed on the Agency List Score as of October 2026, and 18 of those carry a published score.
Which help desk and support agency in New York is ranked highest?
Presidio, with an Agency List Score of 97.7, ranks #1 of 33 assessed agencies in Help Desk and Support in New York.
Why are 24 help desk and support agencies listed here but not ranked?
9 of the 42 listed have not yet been assessed on the Agency List Score. A further 15 were assessed and no published evidence of their work was found, so no score is shown for them. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Help Desk and Support in New York cohort of 33 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.