Ranked · 5 of 6 assessed
Ordered by Agency List ScoreData analytics and strategy for technology and media industries
Inbound and outbound phone marketing for telecom, insurance, and financial brands
Quantitative sampling and data collection for market research companies
SEO and PPC services for inbound lead capture and search visibility
Creating memorable retail experiences through engagement strategies and staffing support.
Also in Canada · 5 not ranked here
4 have not yet been assessed on the Agency List Score. Alphabetical.About this ranking
What this page ranks
This page ranks 5 of the 6 assessed customer journey research agencies in Canada — the ones carrying a published score — out of 10 listed.
The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.
Cohorts and awards
Agencies are compared within a cohort — here, Customer Journey Research in Canada. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 6, so no award can be issued here.
The 4 customer journey research agencies not yet assessed are listed on this page but not ranked.
One more was assessed and no published evidence of its work was found, so no score is shown for it.
Paid placement
Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.
Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.
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Questions
- How many customer journey research agencies are in Canada?
- 10 are listed on Agency List in Canada. 6 of them have been assessed on the Agency List Score as of October 2026, and 5 of those carry a published score.
- Which customer journey research agency in Canada is ranked highest?
- HarrisX, with an Agency List Score of 77.9, ranks #1 of 6 assessed agencies in Customer Journey Research in Canada.
- Why are 5 customer journey research agencies listed here but not ranked?
- 4 of the 10 listed have not yet been assessed on the Agency List Score. One more was assessed and no published evidence of its work was found, so no score is shown for it. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
- How is the ranking determined?
- By Agency List Score, within the Customer Journey Research in Canada cohort of 6 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.